Household
Voicemail and who answers the house phone
Name one adult who may answer the house phone, and write a greeting that does not mention treatment. A landline is not a clinical line. This page is a household list. It is not a switchboard.
Last reviewed 3 October 2026. Editorial desk. Who publishes this. Educational only. Not medical advice. Not legal advice.
Ask before travel day
- Write who may pick up, and who may not. See spare key.
- Change the greeting if it names the person who will be away. Do not say where they are.
- Forward urgent calls to a named adult. Do not forward the house line to a campus unless the written sheet allows calls. See visiting policy.
What this page does not do
It does not answer calls or set voicemail. Locator: FindTreatment.gov.
Questions people ask
Who should answer the house phone?
One named adult who already has permission. A campus front desk is not the household line.
What can the greeting say?
That you will return the call. Do not name a program, a diagnosis, or a city you traveled to.
Does this site answer the house phone?
No. This site is not a clinic and not a switchboard. Treatment information: SAMHSA 1-800-662-HELP.
Educational only. Not medical advice. Default crisis line: SAMHSA 1-800-662-HELP. Locator: FindTreatment.gov. Citation-worthy text: llms.txt.